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Helping our customers discover theirs

Data-driven companies use journy.io to turn customer data and behaviour into playbooks that increase customer acquisition, expansion and retention, at scale.
Discover their use cases.

Get product qualified accounts (PQAs) for B2B RevOps teams

Discover the best PQAs and automate outreach at the best possible time.

With over 200 new signups per week, we rely on journy.io to tell us which users from which accounts to focus on.

Valeri  Potchkailov
Valeri Potchkailov
co-founder & CEO
StoryChief
Explore use case
Get product qualified accounts (PQAs) for B2B RevOps teams

Start conversations, based on platform behaviour (B2B)

Trigger tailored product learning sequences to an account's users, based on account fit and behaviour.

journy.io offers a clear view on which marketing, sales and CS investments produce long-lasting healthy customers. We now got exactly the triggers we need to implement our PLG strategy.

Dieter Dehaemers
Dieter Dehaemers
co-founder & CEO
Vectera
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Start conversations, based on platform behaviour (B2B)

Run churn prevention playbooks on declining accounts

Pro-actively reach out to those accounts that drop usage and are struggling with essential features.

Since using journy.io to drive our product-led growth strategy, we've seen a 2x customer acquisition at about half the churn.

Max Klein
Max Klein
co-founder
Emlen GmbH
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Run churn prevention playbooks on declining accounts

Receive onboarding case when trial account converts

Get task-by-task onboarding case in your inbox, tailored to ICP fit and product behaviour.

We use journy.io to push platform adoption data, buying signals and health scores into our CRM and mailing system. This allowed us to increase conversion by more than 25%.

Robbie Demeyer
Robbie Demeyer
CEO
Akti
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Receive onboarding case when trial account converts

Get triggers for accounts with expansion potential

Take actions on those accounts that have utilised most of its acquired licenses.

We proud ourselves to still provide personal, human support, every time a customer or reseller needs it. journy.io provides the behaviour-based qualification insights we need.

Malte Kahrs
Malte Kahrs
Owner & CEO
Mtrix GmbH
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Get triggers for accounts with expansion potential

Send engagement emails, based on platform behaviour (B2C)

Trigger tailored product adoption sequences, based on user type, customer fit and past behaviour.

We run drip email and social retargeting campaigns, powered by journy.io behavioural segments and health scores. The result was an immediate 17% conversion rate increase.

Jorge Urios
Jorge Urios
co-founder & CEO
Filiatly
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Send engagement emails, based on platform behaviour (B2C)

Sync platform data, with PLG signals and intelligence

Get platform data, including Stages, Health, Scores, Segments and other PLG intelligence.

We simply cannot afford maintaining point-to-point API integrations, each time new sales and marketing tools are being introduced. journy.io solves that specific problem, in a clean, easy and secure way.

Willem Delbare
Willem Delbare
Serial Entrepreneur
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Sync platform data, with PLG signals and intelligence

Built for SaaS

Changing the way you do business, case by case.

Success

Onboard. Monitor. Get expansion signals. Reduce churn, proactively. Grow.

Automatically detect churn & expansion candidates.

Accelerate onboarding and product adoption.

Align activities around 360° customer view, with health and onboarding scores.

Automated CS playbooks and collaborative inbox.

Sales

Detect which signups are most likely to buy. Sell more with less effort.

Automatically surface product qualified leads.

Prioritize PQLs call lists and engage with quick actions.

Add tasks and full PQL context to existing CRM and other engagement tools.

Automated sales playbooks and collaborative inbox.

Growth

Build revenue workflows, based on how people use your product.

Use machine learning to uncover new sales opps.

Add slow accounts to nurturing campaigns.

Optimize engagement playbooks for maximum conversion.

Leverage any data without needing engineering.

Product

See which impact your product features have on revenue and churn.

Analyse feature importance, usage and impact.

Build key product metrics without SQL, nor coding.

Easily create customer segments based on any product interaction.

Comply to GDPR and CCPA.

Check out our use cases
Build revenue playbooks based on how people use your product
Stop crunching CRM records and data sheets once a month, to find risks and opportunities. Organise your workflows around real-time PQL signals, playbook actions, and customer data from across your stack.

Work in the tools you already know and use
Give easy access to product data
PQL intelligence and actions, the moment it happens
All point'n'click, no SQL or coding needed
Check out our use cases
Share Customer Data
Detect which leads are hot. Sell more with less effort.
Stop wasting time on unqualified leads. Look out for promising product qualified leads that trigger specific buying signals, and make more meaningful calls, knowing which features they're interested in.

Get prioritized call lists, sorted by likelihood-to-buy
See unified view of each account and their users
Get cases with follow up tasks in your team inbox
Get tasks and product data in your existing CRM
Check out our use cases
health score
Easily test new PLG strategies and improve conversions
Try out new PQL conditions, assign different engagement variations, and monitor how conversions progress over time.

See which features are most frequently used
Quickly test new PQL conditions and actions
Prove which engagement playbooks work best
All point and click, no code required
Check out our use cases
PQL Experiments
Onboard. Monitor product usage. Reduce churn, proactively.
Keep track of each individual user and account at scale, and get notified on expansion and cross-selling opportunities. Identify those who are at risk of churning, and pro-actively reach out to them.

Get notified on churn risk and expansion opportunities
Get cases with follow up tasks in your team inbox
See all account and user activities in one place
Collaborate with sales and marketing thru quick actions
Check out our use cases
journy.io customer success use case
Convert more through hyper-personal automations
Target the right audience at the right time with the right message. Your existing automations get power-boosted with customer engagement metrics.

Automatically add PQLs to engagement automations
Get product usage data in your existing marketing tools
Lower customer acquisition costs
Check out our use cases
journy.io marketing use case

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in under one hour

Create your free account and start driving a product-led growth strategy with the tools you're already using.

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