We're set to unlock growth potential

Having scar tissue from previously taking decisions while navigating blind, not knowing what people were doing on a platform, and therefore not being able to take appropriate actions in due time, we decided to build the best customer success (product-led) platform we know how to build.

This is our journy.

Trusted by B2b SaaS companies

Meet our customers 

The beginnings

Hans and Yves co-founded journy.io BV on October 1st 2019. During the first 12 months, the company transitioned its original marketing attribution idea into creating an intelligent customer data platform (CDP), aimed at driving customer acquisition, growth and retention from platform behaviour and data. It was only learnt afterwards this was called a product-led growth platform.

2019

Founded

3

Pre-seed investors

2024

Acquired

New life

In 2024, after using journy.io as customers for several months, Yuri and Yuri acquired the company from its founders, Hans and Yves. They reimagined and rebuilt the platform under Y2 Engineering Sp. z o.o., the product studio behind a portfolio of successful B2B SaaS products for the Atlassian Marketplace. Soon after, Monika Holland, an experienced product-led growth (PLG) leader, joined as Head of Growth to accelerate the company's go-to-market strategy and growth.

Our mission statement

journy.io helps mid-sized B2B SaaS companies automate customer success
the product-led way with an end-to-end, integrated, out-of-the-box solution.

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Check out our blog 

Set up journy.io
in under one hour

Create your account and watch your revenue metrics improve. No extra dashboards to manage, no extra tools or coding needed. All from data you already have and tools you're already using.

Start preventing churn

Connect your customer data

Connect the tools where customer activity, CRM data, billing, support, and lifecycle signals already live.

Instruct the Agents

the agents will run signal audits on your users and accounts across all aggregated data that matters and show which accounts are most at risk, why they are at risk, and what to do about it

Approve retention playbooks

Turn churn insights into automated playbooks for low touch accounts. No account is left unmonitored and unouched.

Monitor churn risk going down

Track account health, playbook performance, and revenue risk over time without building another dashboard.

Overview

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Automated Growth Engine

Customer Data Platform

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Helping Customer Success teams prevent churn journy.io helps Customer Success teams at mid-market SaaS companies prevent churn. Bring product, customer, and subscription data into one place, spot at-risk accounts up to 30 days in advance, and act on them with automated retention playbooks. Product Use Cases Integrations Pricing Customers