All our pricing models are full-featured.
Define simple rules that define the stages a customer traverses along his/her journey.
journy.io learns from each past conversion and automatically defines rules for identifying future conversion, expansion and churn candidates.
Get powerful insights on any element that influences user behaviour, such as property, events, screens, content, etc. Use these insights to quickly define PLG signals and segments.
Out of Smart and manual signals, important PLG and Health related scores are being automatically computed. Additionally, journy.io allows for building additional scores.
Conversion, Expansion and Churn candidates are automatically detected through signals and scores, used as trigger for automation playbooks.
Define the actions to be performed when accounts and users have PLG signals triggered. Monitor if these customers reach Playbook goals and over time, optimise playbook for goal conversion.
When customer engagement requires supervised/manual outreach, journy.io offers an inbox where cases are submitted to, including step-by-step tasks. Once a case closed or assigned to someone else, a next one awaits intervention.
Easily collect customer data and events from SaaS platform, website and ecosystem apps; enrich the data with PLG intelligence, and sync it all to the tools you already use.
Transparency is our motto.
Once you’ve reached 70% of the current plan’s data boundary, you will start receiving first contact capacity notifications. You'll receive them again at 80%, 90% and finally 100%. When reaching the boundary, all sources will be paused to automatically avoid ingesting more contacts. To unpause/enable sources again, allowing them to ingest data and new users/accounts again, you should add capacity by moving to a larger plan.
A ‘contact’ is an identified person or account. One account with two users would count as three contacts.
We accept all major credit and debit cards, including Visa, Mastercard, AMEX, Discover, JCB, Ideal, Maestro.
Journy.io baseline setup for website and tech stack sources is typically completed in under one hour. For tracking your website, It represents entering a CNAME onto your DNS and setting a snippet onto all your webpages. For cloud and mobile apps, it can be done in a few days if your dev team can focus their time on it, on integrating our clear-cut straight-forward SDKs. Typically, we see full implementations being done in 2-3 weeks, after which customers are fully operational.
Maintenance with journy.io PLG signals is very light-weight and is rather reactive. After a while you may see (but not necessarily!) that signals loose their strength for which you then need to re-analyse your key segment's product usage and properties, and re-define signals. This is typically done once a year, ONLY when tackling new types of leads that use the product differently than the previous segment. Otherwise, there is no maintenance at all.
When the limit of contacts has been reached, sources will be paused. You’ll be notified well in advance in order to increase your capacity by upgrading your subscription plan.
Yes! If you create an account, you agree to our Data Processing Agreement (DPA) that states that you clearly need to ask permission to your web- and(!) app users to accept cookies from journy.io, for the purpose of monitoring their actions. Only when endusers agree, can you provide us events and data that we will process and keep. We will never share any data to any 3rd party, be it the data itself, any derived intelligence from that data, or even analytics on that data. The data remains your property. journy.io merely processes it for you. We further also allow you to support your users in their request to view which data you hold on them, or to delete all their data if they request you to do so.
When you create a new account, you have full access to our platform with up to 10,000 contacts. After the 14 days trial period, upon not choosing a paying tier, you will get downgraded to the free plan.
Create your free account and start driving a product-led growth strategy with the tools you're already using.