journy.io logo
journy.io logo

Customer Data Platform

Better customer data

for every team

Empower your marketing, sales and support teams with actionable customer insights, in order to improve conversions, increase sales, and reduce churn, right within the tools they already use.

** We fully support and comply to GDPR and CCPA..

Customer Intelligence

More actionable insights,

on each individual customer

Put contextual and behavioural intelligence into your existing tools, allowing your different teams to better align around a shared 360-degree view of each individual customer, at each stage of the funnel.

Works for B2C, traditional B2B and SaaS.

Intelligence is only computed on end-users who consented to it, as per GDPR/CCPA.

ROBBIE DE MEYER

CHIEF EXECUTIVE OFFICER

We started off sharing web and trial data into our CRM, so we could start calling prospects about the features [we now knew] they were struggling with. Now, we’ve added likelihood-to-buy and -churn predictions to better prioritise our efforts.

journy.io empowers you

Changing the way you do business within the tools you already know.

Convert individual behaviour into activations

Build more-personal customer automations that convert more, based on deep learnings in user behaviour on your website and social channels.

Prioritise sales efforts and close more deals

Show the ad and channel your lead first responded on, in your CRM and ERP

Get a better idea of what each lead is interested in, based on interacted content and trial behaviour, and prioritise them by their likelihood-to-buy score.

Monitor health and pro-actively prevent churn

Make advanced marketing automations based on app onboarding data and events

Receive product usage insights and AI-based churn detection for each individual customer, and pro-actively assist and prevent them from churning.

Foremost an intelligent customer data platform

Easily collect and unify customer events and data from website and apps.

journy.io adds contextual and behavioural intelligence.

Sync all with the tools you already use.

Customer intelligence that feeds hyper-personal automations

Target the right audience at the right time with the right message.

It’s still your same inbound marketing from the same automation tools, yet now triggered by contextual and behavioural customer intelligence.

Detect which leads matter.

Sell more with less effort.

Stop wasting time on unqualified leads.

Make successful sales calls knowing which persona’s your leads are, which ads and content they previously visited, which features they tried, which existing customers they look like, and foremost, how likely they are to buy!

Monitor customer health at scale. Decrease churn, proactively.

Keep track of each individual user and account’s health scores, see how they adopt to new features, and get notified when they’re likely to churn.

A customer data platform that makes you sell

Discover which channels, campaigns, ads, content and events most impact user engagement and revenue growth. Advanced customer data analytics include data-driven attribution and statistical graph models.

Low-code for engineering

No-code for others

Send account and user data and events, through straight-forward state-of-the-art SDKs and APIs, and let journy.io do the rest.

There’s no historical data to keep, no data synchronisation services to implement and maintain, no cross-tracking or -identities to resolve, no behavioural neural network to set up, nor any intelligence to code. You keep your codebase clean and clear.

Data-driven leaders know

Trusted by customer-centric companies.

Before journy.io, we simply didn’t know where leads came from and how real they were. Now we know, even before picking up the phone.

Malte Kahrs

MALTE KAHRS

CHAIRMAN & CEO

logo MTrix GmbH

We use many different best-in-class marketing tools to maximise conversions. With journy.io data enrichment, we now see up to 25% increase.

Jorge Urios

JORGE URIOS

CO-FOUNDER & CEO

We simply cannot afford creating point-to-point API integrations each time new ecosystem apps are introduced. journy.io solves that specific problem, in a clean way.

Willem Delbare

WILLEM DELBARE

SERIAL TECH ENTREPRENEUR

logo Officient

Talk to an expert

Book a meeting and let’s get you started.

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Free stuff!

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Series 101 — What’s a CDP and why you most probably need it

A complete guide on managing and processing customer data and why it’s so important for your business.