We help Customer Sucess
teams prevent churn
Built for mid-market SaaS

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Reduce churn proactively — 30 days in advance
Supports both pure-PLG and hybrid-SLG/PLG strategies.
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Turn product data into revenue growth

Stop juggling fragmented data across multiple tools just to uncover churn risks.

With journy.io, bring your product, customer, and subscription data into one place. Instantly identify at-risk customers, understand their behavior patterns, and focus your efforts on the customers who drive the most value.

Tested & Attested Complaince by

Spot churn before it happens

ICP and aha moments
1. Analyse

Discover customers at risk in advance

Get a deep understanding on common datapoints and key usage patterns that most impact expansion and churn.
No vanity metrics, just straightforward answers.

2. Qualify

Uncover accounts worth engaging with

See what accounts and users are doing on your platform, in real-time, and get product qualification scores and signals, showing you who best to engage with, and why.

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Playbooks
3. Engage

Run account-based user playbooks

Trigger playbook automations on specific users from most/least promising accounts to reach aspired expansion and retention goals. Optimize these plays over time.

Integrated with the tools you already use

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Integrations

Orchestrate engagement processes with 3rd party apps, using live-synced real-time product data.
journy.io starts email drip campaigns, creates retention tasks in your CRM, triggers in-app retention sequences, or sends team notifications on Slack.

Actions
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Max Klein
co-founder
Since using journy.io to drive our product-led growth strategy, we've seen a 2x customer acquisition at about half the churn. That's what happens when data, signals and playbooks replace guessing and manual work.

One inbox for all customer cases

Collaborate with multiple teams on accounts that require supervised outreach, face-to-face retention or other manual interventions.

Inbox
journy.io integrations

All of the data.
None of the SQL.

Integrate seamlessly and access data from your entire stack. All on one platform. All point'n'click. No SQL required.

Explore all integrations

Set up journy.io
in under one hour

Create your account and watch your revenue metrics improve. No extra dashboards to manage, no extra tools or coding needed. All from data you already have and tools you're already using.

Start preventing churn
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