Monitor all of your leads and customers, from very first web visit to becoming a paying customer or possibly churning.
Discover how engaged they are on your social channels, website and platforms, during each stage of the funnel.
Group them into specific segments, and use their individual engagement metrics throughout your entire tech stack.
With journy.io's health score and engagement metrics, you'll get a better idea of who's active on your platforms, and who isn't, from group segments, down to the individual level.
For any given account or user, see which features were used, and discover how relevant each feature is, in getting the customer to a certain lifecycle stage.
Uncover which channels, campaigns, ads, blog-, help- and web content, most impact user engagement and revenue growth. Or, which ones cause churn.
Create dynamic 'live' segments of leads and customers, based on funnel stage, health, churn risk, feature adoption and interacted campaigns and content.
Collected information from website, platform and mobile apps; even from different devices, are unified and presented in one single customer view.
Monitoring customer behaviour potentially starts with a click on a post on a social channel, and is taken into account when analysing journeys.
Attribute a value to each account and user, and you get clearcut indications on how healthy your business is, and how much revenue is at risk of churning.
When new channels, campaigns and event types are discovered, you get instant notifications by email and on Slack.
Health scores, stages, segments and engagement metrics definitions are rule-based, on any possible customer property, event or interaction.
You can optionally create your own health and engagement metrics through simple logical, mathematical and time-related functions.
Easily collect and unify events and data from your website, apps and tech stack.
journy.io adds health, stages, segments, feature adoption, churn risk and other intelligence.
Sync all back to the customer tools you already use in your workflows.
Changing the way you do business in the tools you already use.
Trusted by customer-centric companies
Book a meeting with one of our experts
…and let’s get you started.
