Agent-Led Retention
The AI Brain behind every CS team

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Churn can only be prevented with a 360 degree view - clear signals acted on with the right context at the rigth moment.
AI agents will outplay any CRM automation because only AI can capture every signal for every segment of customer with all the nuance AT SCALE. In miliseconds and on repeat
Supports both pure-PLG and hybrid-SLG/PLG strategies.
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Turn product data into revenue growth

Stop juggling fragmented data across multiple tools just to uncover churn risks.

 Let the agents work for you while you own the relationship and focus on problem solving with your customers.

Tested & Attested Complaince by
ICP and aha moments
1. Audit

Agents run an audit of every account on repeat

Instruct the agents which signals matter to which segment of users and accounts across product usage, support tickets, NPS, payment system and CRM. Plug in your apps and start auditing

Instant audit of every account

2. Engage

Proactively engage with high touch accounts in need of help at the right time with the right context

See what accounts and users are doing on your platform, in real-time, and get product qualification scores and signals, showing you who best to engage with, and why.

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Playbooks
3. Automate

Run Ready to go Playbooks for low touch accounts

Instruct agents to trigger playbook automations on specific users from most/least promising accounts to reach aspired expansion and retention goals. No account is left untouched.

Integrated with the tools you already use

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Integrations

Orchestrate engagement processes with 3rd party apps, using live-synced real-time product data.

Journy.io agents start email drip campaigns, creates retention tasks in your CRM, triggers in-app retention sequences, or sends team notifications on Slack.

You decide what needs to happen and when.

Actions
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Max Klein
co-founder
Since using journy.io to drive our product-led growth strategy, we've seen a 2x customer acquisition at about half the churn. That's what happens when data, signals and playbooks replace guessing and manual work.

One inbox for all customer cases

Collaborate with multiple teams on accounts that require supervised outreach, face-to-face retention or other manual interventions.

Inbox
journy.io integrations

All of the data.
None of the SQL.

Integrate seamlessly and access data from your entire stack. All on one platform. All point'n'click. No SQL required.

Explore all integrations

Set up journy.io
in under one hour

Create your account and watch your revenue metrics improve. No extra dashboards to manage, no extra tools or coding needed. All from data you already have and tools you're already using.

Start preventing churn
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© journy.io 2026 — All rights reserved.
The names and logos of third party products and companies shown on the website and other promotional materials are the property of their respective owners.
journy.io white logo
© journy.io BV 2026 — All rights reserved.
The names and logos of third party products and companies shown on the website and other promotional materials are the property of their respective owners.