Monitor all of your leads and customers at scale, during each stage of their lifecycle.
Identify risks and opportunities, and share these insights throughout your entire tech stack.
Changing the way you do business in the tools you already use.
Define the rules that define leads ready to buy, or customers to upsell or at risk of churning, and get triggers in your tech stack, the moment it happens.
See which features and interactions were key to getting customers to buy, to churn, or to enter any other given lifecycle stage.
Uncover which channels, campaigns, ads, emails, blog-, help- and web content, most impact user engagement and revenue growth. Or, which ones contribute to potential churn.
Create dynamic segments on pretty much any datapoint, including stage, health, event triggers, page visits, email and chat conversations, meetings, support tickets and deals.
Share valuable customer journey insights across different departments to enable an aligned and consistent customer experience, while still keeping granular control over what's being shared.
journy.io integrates with your entire tech stack, including website and platform, to provide a single holistic view of your accounts and users.
journy.io was build from the ground up to support B2B, as accounts are handled as separate user-linked entities, not just users grouped together.
Attribute a value to each account and user, and you get clearcut indications on how healthy your business is, and how much revenue is at risk of churning.
Don't invest in raw data lakes and -engineers to do a job that's easier done by business executives through simple point and click.
Health scores, stages, segments and other engagement metric definitions are rule-based, on any possible customer property, event, interaction or datapoint.
You can optionally create your own health and engagement metrics through simple logical, mathematical and time-related functions.
Centrally collect and unify events and data from your website, apps and tech stack.
journy.io adds health, stages, buying and upsell signals, churn risk and other intelligence.
Sync all back to the customer tools you already use, enforcing consistency in your workflows.
Trusted by customer-centric companies
Book a meeting with one of our experts and let’s get you started.
