Customer.io offers a two way sync with Segment that allows you to easily map your customer behavioral data to create highly personalized automated messages, campaigns, and user journeys
Easily send data around how your users are interacting with your messaging back to Segment
Customer.io uses liquid logic so it's easy to use the data synced from Segment in custom logic when personalizing message content
The data and activity you send to Customer.io allows for sophisticated activation and retention-oriented messaging campaigns from real-time triggers on customer behaviors
How journy.io boosts
in SaaS environments
Start conversations, based on platform behaviour (B2B)
Trigger tailored product learning sequences to an account's users, based on account fit and behaviour.
Send engagement emails, based on platform behaviour (B2C)
Trigger tailored product adoption sequences, based on user type, customer fit and past behaviour.
Engage with your customer when your platform requires it.
Customer.io has a two way integration with Segment that makes it easy to move your data between Customer.io and your Segment account. You can learn more about this by reading their Destination Documentation and Source Documentation.
With journy.io, all the customer data you’re collecting from your websites, mobile apps, or servers can be sent straight into Customer.io so you don’t need to do any additional installation or duplicate instrumentation. In addition to being an integration of journy.io’s, Customer.io is also a cloud app source. That means that journy.io can automatically collect email events like Email Delivered and Email Opened, forward them to your other tools, and even load them into your data warehouse.
By using Customer.io as a source of data in your favourite BI or analytics tool, you’ll be able to analyse your email event data in SQL or through drag-and-drop reports. Also, you’ll be able to join your Customer.io data with all the other data you’re sending through journy.io to analyse the down-funnel effects of your email campaigns.
Create your free account and start driving a product-led growth strategy in the tools you're already using.