From Sign-up to Success
a matter of guidance

Identify accounts with buying or churn potential,
and push them in workflows that increase conversion, and reduce churn.
360 Customer View

Powerful features that changes the PLG game

Whether acquiring, expanding or retaining customer, we've got you covered.

360° Customer View

See all the relevant customer data and events from your entire tech stack, in one place, together with customer journey scores and milestones.

360 Customer

Segments

Define how to segment users and accounts by any possible metric, including health score, feature adoption, content interaction, and automatically see these segments grow as customers use your platform.

Signals

Signals

Define signals, based on any datapoint, including properties, events, screens, ad campaigns, viewed content, and more.

Actions

Actions

Upon signals being triggered, define the playbook actions you want journy.io to perform. This ranges from sending messages and notification emails to adding activities to your favourite engagement apps.

Actions

Analytics

Uncover which product features are most relevant for selected segment and timeframe, both in usage frequency as popularity. And, which ones are key to avoiding potential churn.

Feature Analytics

Marketing Attribution

See which channels, campaigns and content most impact user engagement and actual revenue growth.

Marketing Attribution

Customer Data Platform

Collect, unify and share customer data and -intelligence across your entire tech stack.

CDP
360 CustomerSignalsActionsActionsFeature AnalyticsMarketing AttributionCDP
Dieter Dehaemers
co-founder & CEO
journy.io offers a clear view on which marketing, sales and CS investments produce long-lasting healthy customers. And with feature adoption, buying signals and churn risk detection, we got exactly the triggers we need to implement our PLG strategy.

Built for SaaS customer teams

Changing the way you do business, within the tools you already use.

Build revenue playbooks based on how people use your product
Stop crunching CRM records and data sheets once a month, to find risks and opportunities. Organise your workflows around consistent signals, playbook actions, and PQL intelligence, the moment it happens.

Work in the tools you already know and use
Give easy access to product data
PQL intelligence and actions, the moment it happens
All point'n'click, no SQL or coding needed
Share Customer Data
Detect which leads are hot. Sell more with less effort.
Stop wasting time on unqualified leads. Look out for promising leads that trigger certain buying signals, and make more meaningful calls, knowing which features they're interested in.

Get prioritized call lists, sorted by likelihood-to-buy
See unified view of each account and their users
Get tasks and product data in your existing CRM
Get notifications by email and on Slack
health score
Monitor feature adoption and health scores during onboarding. Reduce churn, proactively.
Keep track of each individual user and account at scale, and see if they adopt key features during onboarding. Identify those who are at risk of churning, and pro-actively reach out to them.

See all account and user activities in one place
Get notified on churn risk and expansion opportunities
Get tasks and product data in your existing tools
Get notifications by email and on Slack
journy.io customer success use case
Convert more through hyper-personal automations
Target the right audience at the right time with the right message. Your existing automations get power-boosted with customer engagement metrics.

See which campaigns generate good paying customers
Automatically add PQLs to engagement automations
Get product usage data in your existing marketing tools
Get PQL notifications by email and on Slack
journy.io marketing use case
Discover the features that bring most value to your users
Unlock the power of account-based product usage and enhance product experience at both user and company level.

See which features are most frequently used
See where accounts typically drop off
Deliver faster results for your customer teams
Full-featured customer data platform under the hood
Feature Adoption

Set up journy.io
in under one hour

Create your trial account and start driving a product-led growth strategy.

Get Started 
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