From Sign-up to Success
a matter of guidance

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Monitor accounts along their entire journey,
identify key buying, expansion or churn moments,
and guide them through best-converting personal workflows.
Stage View

Powerful features that change the PLG game

Whether acquiring, expanding or retaining customers, we've got you covered.

360° Customer View

See all the relevant customer data and events from your entire tech stack, in one place, together with customer journey scores and milestones.

360 Customer

Signals & Scores

Leverage machine learning to automatically add PLG signals to journy.io, and magically get conversion, churn & health scores for each account/user.

journy.io dashboard

Playbooks

Playbooks let you define outreach sequences and see whether aspired goals are being reached. Create different playbooks and optimise over time.

journy.io Actions

Inbox

Get customer cases for PQLs, expansion and churn candidates, with well-defined set of tasks and actions to perform. Just in case outreach needs supervision.

journy.io Actions

Quick Actions

Execute actions throughout the system, in playbooks, Inbox cases or ad-hoc on important users and accounts. And since cases are actions too, define actions to add in a team's Inbox

journy.io Actions

Analytics

Uncover which product features are most relevant for selected segment and timeframe, both in usage frequency as popularity. And, which ones are key to avoiding potential churn.

Feature Analytics

Customer Data Platform

Collect, unify and share customer data and -intelligence across your entire tech stack. Fully bi-directional!

CDP
360 ViewSignals&ScoresPlaybooksInboxActionsAnalyticsCDP
Max Klein
co-founder
Since using journy.io to drive our product-led growth strategy, we've seen a 2x customer acquisition at about half the churn. That's what happens when data, signals and playbooks replace guessing and manual work.

Built for SaaS

Changing the way you do business, case by case.

Success

Onboard. Monitor. Get expansion signals. Reduce churn, proactively. Grow.

Automatically detect churn & expansion candidates.

Accelerate onboarding and product adoption.

Align activities around 360° customer view, with health and onboarding scores.

Automated CS playbooks and collaborative inbox.

Sales

Detect which signups are most likely to buy. Sell more with less effort.

Automatically surface product qualified leads.

Prioritize PQLs call lists and engage with quick actions.

Add tasks and full PQL context to existing CRM and other engagement tools.

Automated sales playbooks and collaborative inbox.

Growth

Build revenue workflows, based on how people use your product.

Use machine learning to uncover new sales opps.

Add slow accounts to nurturing campaigns.

Optimize engagement playbooks for maximum conversion.

Leverage any data without needing engineering.

Product

See which impact your product features have on revenue and churn.

Analyse feature importance, usage and impact.

Build key product metrics without SQL, nor coding.

Easily create customer segments based on any product interaction.

Comply to GDPR and CCPA.

Check out our use cases
Build revenue playbooks based on how people use your product
Stop crunching CRM records and data sheets once a month, to find risks and opportunities. Organise your workflows around real-time PQL signals, playbook actions, and customer data from across your stack.

Work in the tools you already know and use
Give easy access to product data
PQL intelligence and actions, the moment it happens
All point'n'click, no SQL or coding needed
Check out our use cases
Share Customer Data
Detect which leads are hot. Sell more with less effort.
Stop wasting time on unqualified leads. Look out for promising product qualified leads that trigger specific buying signals, and make more meaningful calls, knowing which features they're interested in.

Get prioritized call lists, sorted by likelihood-to-buy
See unified view of each account and their users
Get cases with follow up tasks in your team inbox
Get tasks and product data in your existing CRM
Check out our use cases
health score
Easily test new PLG strategies and improve conversions
Try out new PQL conditions, assign different engagement variations, and monitor how conversions progress over time.

See which features are most frequently used
Quickly test new PQL conditions and actions
Prove which engagement playbooks work best
All point and click, no code required
Check out our use cases
PQL Experiments
Onboard. Monitor product usage. Reduce churn, proactively.
Keep track of each individual user and account at scale, and get notified on expansion and cross-selling opportunities. Identify those who are at risk of churning, and pro-actively reach out to them.

Get notified on churn risk and expansion opportunities
Get cases with follow up tasks in your team inbox
See all account and user activities in one place
Collaborate with sales and marketing thru quick actions
Check out our use cases
journy.io customer success use case
Convert more through hyper-personal automations
Target the right audience at the right time with the right message. Your existing automations get power-boosted with customer engagement metrics.

Automatically add PQLs to engagement automations
Get product usage data in your existing marketing tools
Lower customer acquisition costs
Check out our use cases
journy.io marketing use case

Set up journy.io
in under one hour

Create your free account and start driving a product-led growth strategy with the tools you're already using.

Get Started 
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