journy.io | Features

Powerful features that change the PLG game

Whether acquiring, expanding or retaining customer, we've got you covered.

360° Customer View

See all the relevant customer data and events from your entire tech stack, in one place, together with customer journey scores and milestones.

Segments

Define how to segment users and accounts by any possible metric, including health score, feature adoption, content interaction, and automatically see these segments grow as customers use your platform.

Signals

Define signals, based on any datapoint, including properties, events, screens, ad campaigns, viewed content, and more.

Actions

Upon signals being triggered, define the playbook actions you want journy.io to perform. This ranges from sending messages and notification emails to adding activities to your favourite engagement apps.

Analytics

Uncover which product features are most relevant for selected segment and timeframe, both in usage frequency as popularity. And, which ones are key to avoiding potential churn.

Marketing Attribution

See which channels, campaigns and content most impact user engagement and actual revenue growth.

Customer Data Platform

Collect, unify and share customer data and -intelligence across your entire tech stack.

Max Klein

co-founder



Since using journy.io to drive our product-led growth strategy, we've seen a 2x customer acquisition at about half the churn. That's what happens when data, signals and playbooks replace guessing and manual work.

Built for SaaS customer teams

Changing the way you do business, within the tools you already use.

Build revenue playbooks based on how people use your product

Stop crunching CRM records and data sheets once a month, to find risks and opportunities. Organise your workflows around real-time PQL signals, playbook actions, and customer data from across your stack.

 Work in the tools you already know and use
 Give easy access to product data
 PQL intelligence and actions, the moment it happens
 All point'n'click, no SQL or coding needed

Check out our use cases 

Detect which leads are hot. Sell more with less effort.

Stop wasting time on unqualified leads. Look out for promising product qualified leads that trigger specific buying signals, and make more meaningful calls, knowing which features they're interested in.

 Get prioritized call lists, sorted by likelihood-to-buy
 See unified view of each account and their users
 Get tasks and product data in your existing CRM
 Get PQL notifications by email, on Slack, and in your CRM

Check out our use cases 

Easily test new PLG strategies and improve conversions

Try out new PQL conditions, assign different engagement variations, and monitor how conversions progress over time.

 See which features are most frequently used
 Quickly test new PQL conditions and actions
 Prove which engagement playbooks work best
 All point and click, no code required

Check out our use cases 

Monitor feature adoption and health scores during onboarding. Reduce churn, proactively.

Keep track of each individual user and account at scale, and get notified on expansion and cross-selling opportunities. Identify those who are at risk of churning, and pro-actively reach out to them.

 See all account and user activities in one place
 Get notified on churn risk and expansion opportunities
 Get tasks and product data in your existing tools
 Get notifications by email and on Slack

Check out our use cases 

Convert more through hyper-personal automations

Target the right audience at the right time with the right message. Your existing automations get power-boosted with customer engagement metrics.

 See which campaigns generate good paying accounts
 Automatically add PQLs to engagement automations
 Get product usage data in your existing marketing tools
 Lower customer acquisition costs‍

Check out our use cases 