Customer Success

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Give customer experience a human touch.

About

Crisp

Enable a shared inbox that centralizes multiple channels into one inbox: emails, chat, telegram, messenger, Instagram, WhatsApp ...

Make customers more autonomous by providing self-service content using our knowledge base

Automate the boring stuff using our chatbot and email automation software

Push data from Crisp to other apps you love

The journy.io cases

How journy.io boosts

Crisp

in SaaS environments

Supported

Crisp

actions in journy.io

Engage with your customer when your platform requires it.

Trigger Crisp campaign

Triggers an automated campaign for a user in Crisp.

The things you get done with

Crisp

Build your multichannel customer platform through Crisp and start to communicate with your customers and leads seamlessly.With our Team Inbox, Crisp lets you chat with your customers and makes things simple for your teams and your customers.Through a wide range of features, we simplify the way you help your leads and customers to reach their goals by automating a lot of stuff. Crisp is a client-side integration which needs to be inserted into your site or your mobile app as JavaScript, or as SDKs for iOS and Android. You can use integrations such as WordPress, Shopify or Google Tag Manager to install it too. To send customer data and events into Crisp directly, you’ll need to implement event tracking alongside duplicate tracking for advertising pixels, email marketing tools, and analytics tools for example. It’s the same problem when you want to push data out of Crisp, you have to use APIs or connect to tools such as Zapier to trigger custom workflows.

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Crisp

❤️ journy.io

Crisp is a destination for journy.io. As a destination, your customer data in journy.io can be piped directly into Crisp so you can begin personalising the customer experience without any coding skills.

Moreover, journy.io allows to  automatically launch various engagement actions towards Crisp, upon Product-led Growth signals being triggered.

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