40% more trials converted. 25% less churn
on Atlassian Marketplace
360 degree view of users and accounts. Built for Growth Teams

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Journy is an Atlassian pre-approved analytics vendor that turns your Marketplace installs into predictable revenue. Detect stalled trials, track champions, and trigger retention playbook — all before churn happens.
Supports both pure-PLG and hybrid-SLG/PLG strategies.
Trusted by product-led companies
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Turn product data into revenue growth

Stop crunching data scattered across various sources, searching for revenue potential and churn risks.

Collect product, customer and subscription data into journy.io, discover ideal customer profiles and their preferred product features, and engage with most-promising accounts and users.

ICP and aha moments
1. Analyse

Gain true visibility into real users and accounts

Connect directly to Atlassian Marketplace data to gain true visibility into real users and accounts—not just license contacts. Track app installs, feature usage, and user journeys across Jira, Confluence, and other Atlassian products. Identify usage patterns, lifecycle stages (trial vs. paid), and segment health scores to uncover which accounts are thriving, at risk, or hidden opportunities

2. Define

Build precise customer segments tailored to your sweet spot

Based on insights, build precise customer segments tailored to your sweet spot such as Premium Jira users, high potential accounts by MRR, or users showing churn signals. Customize health scoring models aligned with Atlassian license lifecycles and usage behavior. Enrich your data with financial transactions and marketing attribution from the Marketplace to create actionable, prioritized engagement strategies.

journy.io journey
Playbooks
3. Engage

Automate proactive playbooks that trigger right-timed outreach

Automate proactive playbooks that trigger right-timed outreach via CRM integrations, Jira notifications, email drip campaigns, or team collaboration tools. Enable sales, marketing, and customer success teams to act on real-time predictive signals to reduce churn, increase upsells, and enhance customer satisfaction. Continuously optimize engagement campaigns with data-driven feedback to scale growth sustainably.

Seamless CRM & Team Collaboration

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Integrations

Use journy.io as your product-led CRM or integrate it smoothly with your existing CRM tools like Salesforce or HubSpot. Sync health scores and product signals to automate sales tasks, marketing campaigns, and customer support workflows. Collaborate across teams with live customer data to reduce churn and accelerate growth.

Actions
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Alex Zhebryakov
Chief Growth Officer
We use journy.io to push platform adoption data, buying signals and health scores into our CRM and other engagement apps. This allowed us to increase conversion by more than 25%.

What’s New & Noteworthy

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Create your free account and start driving a product-led growth strategy with the tools you're already using.

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