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Zuper is an information technology company that specializes in the fields of software, SaaS, field service, and HVAC. Zuper is a productivity suite for service businesses to mobile field workforce and automate all business operations. Zuper was founded in 2016 and is headquartered in Seattle, Washington.
Marketing fuels PLG engine with MQLs to attract initial users into viral loops.
Sales gets PLG signals to engage with promising product-qualified leads.
They still reach out to marketing-qualified leads as well, to attract initial users.
CS teams receive playbook tasks to onboard new users that get stuck on certain features.
They also act on incoming PLG churn risk signals and try to revive declining paying customers.
How
Zuper
could have used journy.io
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