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When I Work

When I Work

https://wheniwork.com
Product-led
Sales-led
Founded
United States

,

2010
Industry
computer software
Employees
212
Community Building

Video Content

Community

Podcast

Newsletter

What is

When I Work

?

When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email. The program provides a powerful tool for employers to communicate with employees and ensure schedules are properly communicated. It is a developer of a human resource management platform designed to create transformative, simple products that help hourly employees and managers work better together. Founded in 2010, it improves operational efficiency, drives employee accountability via self-service, and controls labor costs.

When I Work

workflows

Marketing

Marketing fuels PLG engine with MQLs to attract initial users into viral loops.

MQL activities are:

Free Trial

Offer Demo

Download/Install

Open source

Option to buy

Sales

Sales gets PLG signals to engage with promising product-qualified leads.

They still reach out to marketing-qualified leads as well, to attract initial users.

Customer Success

CS teams receive playbook tasks to onboard new users that get stuck on certain features.

They also act on incoming PLG churn risk signals and try to revive declining paying customers.

The journy.io cases

How

When I Work

could have used journy.io

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