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Webex, now part of Cisco, provides on-demand applications for collaborative business on the Web. These applications enhance high-touch business processes, such as sales and training, with Web-touch interactions. As an on-demand provider, WebEx facilitates both internal and external collaboration. Applications are delivered over the WebEx MediaTone Network, a global network specifically designed for the highly secure delivery of on-demand applications. WebEx applications support multipoint video conferencing, Web conferencing, telework and application remote control.
Marketing fuels PLG engine with MQLs to attract initial users into viral loops.
Sales gets PLG signals to engage with promising product-qualified leads.
They still reach out to marketing-qualified leads as well, to attract initial users.
CS teams receive playbook tasks to onboard new users that get stuck on certain features.
They also act on incoming PLG churn risk signals and try to revive declining paying customers.
How
Webex
could have used journy.io
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