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VictorOps is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one. VictorOps is making on-call suck less by tackling the entire incident lifecycle and sticking with your team through resolution. Co-founded by Todd Vernon, Bryce Ambraziunas and Dan Jones, each 20 year veterans of multiple revenue-by-the-second SaaS businesses, VictorOps intends to enable a company’s most valuable asset, its people. VictorOps is a private company located in Boulder, Colo. that is venture backed by Foundry Group and Costanoa Venture Capital.
Marketing fuels PLG engine with MQLs to attract initial users into viral loops.
Sales gets PLG signals to engage with promising product-qualified leads.
They still reach out to marketing-qualified leads as well, to attract initial users.
CS teams receive playbook tasks to onboard new users that get stuck on certain features.
They also act on incoming PLG churn risk signals and try to revive declining paying customers.
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