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Symbl.ai is a Conversation Intelligence (CI) platform for developers to build and extend applications capable of understanding natural human conversations at scale. Our comprehensive suite of products enable developers to easily build and deploy intelligent speech-to-text functionality, extract contextual insights, generate domain-specific insights and intelligence, and access advanced conversation analytics. Symbl.ai's CI platform is domain agnostic, requires no up front training, and all capabilities are accessible through comprehensive APIs. Developers can rapidly integrate and deploy CI-driven apps and experience at scale across any vertical and use cases. All CI capabilities can be applied across video, audio and text channels, in real-time or asynchronously. Symbl.ai eliminates the complexity of building and maintaining conversation understanding systems so developers and businesses can focus on building intelligent and delightful experiences within their own products.
Marketing fuels PLG engine with MQLs to attract initial users into viral loops.
Sales gets PLG signals to engage with promising product-qualified leads.
They still reach out to marketing-qualified leads as well, to attract initial users.
CS teams receive playbook tasks to onboard new users that get stuck on certain features.
They also act on incoming PLG churn risk signals and try to revive declining paying customers.
How
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