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Silos can sneak in to even the most agile of teams and create needless delays on essential projects. Chasing down information keeps teams out of sync. But onboarding, outdated documents, or project switching should never slow a project down. Swimm is a SaaS company built to make the development process fast and smooth with smart docs and continuous documentation. Teams use Swimm to create focused and engaging tutorials that help them share knowledge on the codebase. Thanks to Swimm's unique auto-sync technology, tutorials remain fresh and up-to-date even if the code changes.
Marketing fuels PLG engine with MQLs to attract initial users into viral loops.
Sales gets PLG signals to engage with promising product-qualified leads.
They still reach out to marketing-qualified leads as well, to attract initial users.
CS teams receive playbook tasks to onboard new users that get stuck on certain features.
They also act on incoming PLG churn risk signals and try to revive declining paying customers.
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