Drive Product-led Growth
like the Best

Boldly do what others have done before.
Smile

Smile

http://www.smile.io
Product-led
Sales-led
Founded
Canada

,

2012
Industry
information technology & services
Employees
67
Community Building

Video Content

Community

Podcast

Newsletter

What is

Smile

?

We believe that sustainable growth is possible for every small business.By providing easy-to-use loyalty programs that help brands transform one-time sales into repeat customers, Smile is laying the groundwork for sustainably growing business across the digital commerce ecosystem. Over 80,000 brands use Smile already to maximize their acquisition efforts and turn transactional purchases into passionate brand advocates. Join us in our mission to create the most sustainably growing businesses in the world - visit smile.io for more details

Smile

workflows

Marketing

Marketing fuels PLG engine with MQLs to attract initial users into viral loops.

MQL activities are:

Free Trial

Offer Demo

Download/Install

Open source

Option to buy

Sales

Sales gets PLG signals to engage with promising product-qualified leads.

They still reach out to marketing-qualified leads as well, to attract initial users.

Customer Success

CS teams receive playbook tasks to onboard new users that get stuck on certain features.

They also act on incoming PLG churn risk signals and try to revive declining paying customers.

The journy.io cases

How

Smile

could have used journy.io

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