Drive Product-led Growth
like the Best

Boldly do what others have done before.
Slack

Slack

https://slack.com
Product-led
Sales-led
Founded
United States

,

2009
Industry
computer software
Employees
4078
Community Building

Video Content

Community

Podcast

Newsletter

What is

Slack

?

Slack is a global collaboration hub that makes people’s working lives simpler, more pleasant, and more productive. From global Fortune 100 companies to corner markets, businesses, and teams of every kind use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco California and has nine offices around the world.

Slack

workflows

Marketing

Marketing fuels PLG engine with MQLs to attract initial users into viral loops.

MQL activities are:

Free Trial

Offer Demo

Download/Install

Open source

Option to buy

Sales

Sales gets PLG signals to engage with promising product-qualified leads.

They still reach out to marketing-qualified leads as well, to attract initial users.

Customer Success

CS teams receive playbook tasks to onboard new users that get stuck on certain features.

They also act on incoming PLG churn risk signals and try to revive declining paying customers.

The journy.io cases

How

Slack

could have used journy.io

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