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Serverless Inc.

Serverless Inc.

https://serverless.com
Product-led
Sales-led
Founded
United States

,

2016
Industry
computer software
Employees
48
Community Building

Video Content

Community

Podcast

Newsletter

What is

Serverless Inc.

?

Serverless provides development framework for building serverless architectures. It offers Serverless Framework that enables users to build auto-scaling, pay-per-execution, and event-driven apps on AWS Lambda; and develop their own plugins. Serverless also provides an application structure for the management of code, resources, and events across large projects and teams. Austen Collins founded it in 2015, with its headquarters in San Francisco in California.

Serverless Inc.

workflows

Marketing

Marketing fuels PLG engine with MQLs to attract initial users into viral loops.

MQL activities are:

Free Trial

Offer Demo

Download/Install

Open source

Option to buy

Sales

Sales gets PLG signals to engage with promising product-qualified leads.

They still reach out to marketing-qualified leads as well, to attract initial users.

Customer Success

CS teams receive playbook tasks to onboard new users that get stuck on certain features.

They also act on incoming PLG churn risk signals and try to revive declining paying customers.

The journy.io cases

How

Serverless Inc.

could have used journy.io

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