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Screeb is a customer feedback loop solution designed for product and customer success teams.The solution helps teams to collect customer feedback, measure customer satisfaction, NPS, Customer effort score...
Marketing fuels PLG engine with MQLs to attract initial users into viral loops.
Sales gets PLG signals to engage with promising product-qualified leads.
They still reach out to marketing-qualified leads as well, to attract initial users.
CS teams receive playbook tasks to onboard new users that get stuck on certain features.
They also act on incoming PLG churn risk signals and try to revive declining paying customers.
How
Screeb
could have used journy.io
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