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Privy

Privy

https://privy.com
Product-led
Sales-led
Founded
United States

,

2011
Industry
computer software
Employees
94
Community Building

Video Content

Community

Podcast

Newsletter

What is

Privy

?

Privy specializes in e-commerce marketing for small businesses and entrepreneurs. Its mission is to provide the tools, education, and support small e-commerce brands that need to grow their online stores and build thriving businesses. The company was founded in 2011 and is headquartered in Boston, Massachusetts.

Privy

workflows

Marketing

Marketing fuels PLG engine with MQLs to attract initial users into viral loops.

MQL activities are:

Free Trial

Offer Demo

Download/Install

Open source

Option to buy

Sales

Sales gets PLG signals to engage with promising product-qualified leads.

They still reach out to marketing-qualified leads as well, to attract initial users.

Customer Success

CS teams receive playbook tasks to onboard new users that get stuck on certain features.

They also act on incoming PLG churn risk signals and try to revive declining paying customers.

The journy.io cases

How

Privy

could have used journy.io

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