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harmon.ie's suites of tools, harmon.ie 365 and harmon.ie Accord, make it easy for remote workers to share and find information across SharePoint, Microsoft Teams, and OneDrive, directly from Outlook, and to get help from colleagues concerning customer, supplier, or partner requests, without leaving Microsoft Teams conversations.By making it easy to do the right thing, harmon.ie increases SharePoint and Teams adoption, workplace productivity, as well as information governance and compliance. That is why thousands of enterprise customers count on harmon.ie's SharePoint and Microsoft 365-based user experience products for email and records management, collaboration, knowledge retention, and SharePoint and Teams adoption. harmon.ie has won numerous Microsoft Best App awards and is a long time Microsoft Partner.
Marketing fuels PLG engine with MQLs to attract initial users into viral loops.
Sales gets PLG signals to engage with promising product-qualified leads.
They still reach out to marketing-qualified leads as well, to attract initial users.
CS teams receive playbook tasks to onboard new users that get stuck on certain features.
They also act on incoming PLG churn risk signals and try to revive declining paying customers.
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