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Tolstoy is an interactive video platform that gives leads the experience of a face-to-face conversation with a company but in a self-service manner. We increase conversions across critical funnels, such as lead qualification, demos, and education.
Marketing fuels PLG engine with MQLs to attract initial users into viral loops.
Sales gets PLG signals to engage with promising product-qualified leads.
They still reach out to marketing-qualified leads as well, to attract initial users.
CS teams receive playbook tasks to onboard new users that get stuck on certain features.
They also act on incoming PLG churn risk signals and try to revive declining paying customers.
How
Tolstoy
could have used journy.io
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