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AppFollow

AppFollow

http://www.appfollow.io
Product-led
Sales-led
Founded
Finland

,

2015
Industry
computer software
Employees
100
Community Building

Video Content

Community

Podcast

Newsletter

What is

AppFollow

?

The world's leading App Review Management platform. Manage and respond to user reviews. Analyse user sentiment and app rating. Increase customer satisfaction (CSAT), retention (LTV), and organic growth (app rating & ranking). Save time and money in the process.
Time- and cost-efficient tools to help you boost your mobile app growth by increasing customer loyalty and user retention:1. All App Store and Google Play reviews managed on one interface.2. Automation (forget about unnecessary manual work):- respond to all repetitive reviews with one click;- learn about bugs, payment problems and other issues in real-time.3. Comprehensive and customisable analytics:- user reviews, user sentiment and user satisfaction;- app rating & ranking;- review-based insights (semantic, sentiment, topic-related, etc);- competitor analysis.4. Integrations (Zendesk, Salesforce, Zapier, Tableau, Helpshift, Freshdesk, Slack, etc)5. ASO consulting and audits6. And much, much more! Over 70,000 mobile leaders, including Hubspot, Robinhood, Lyft, Rakuten, Discord, Miro, Orange, Deezer, Sony, HBO, Disney, Playrix, Gett, Viber and Wargaming trust AppFollow with their growth. Find out who we work with and how we help them at: https://appfollow.io/customersCheck out https://appfollow.io/ for all you need to know about the newest way to effectively support your mobile app's growth.

AppFollow

workflows

Marketing

Marketing fuels PLG engine with MQLs to attract initial users into viral loops.

MQL activities are:

Free Trial

Offer Demo

Download/Install

Open source

Option to buy

Sales

Sales gets PLG signals to engage with promising product-qualified leads.

They still reach out to marketing-qualified leads as well, to attract initial users.

Customer Success

CS teams receive playbook tasks to onboard new users that get stuck on certain features.

They also act on incoming PLG churn risk signals and try to revive declining paying customers.

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How

AppFollow

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