Marketing fuels PLG engine with MQLs to attract initial users into viral loops.
Sales gets PLG signals to engage with promising product-qualified leads.
They still reach out to marketing-qualified leads as well, to attract initial users.
CS teams receive playbook tasks to onboard new users that get stuck on certain features.
They also act on incoming PLG churn risk signals and try to revive declining paying customers.
could have used journy.io
Run conversion playbooks on most promising accounts and users
Discover the best PQAs/PQLs and automate outreach at the best possible time.
Start conversations, based on platform behaviour (B2B)
Trigger tailored product learning sequences to an account's users, based on account fit and behaviour.
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