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AgoraPulse

AgoraPulse

http://www.agorapulse.com
Product-led
Sales-led
Founded
France

,

2010
Industry
information technology & services
Employees
170
Community Building

Video Content

Community

Podcast

Newsletter

What is

AgoraPulse

?

Organize your end-to-end, complex social media footprint - platforms, profiles, and campaigns - into a single management solution that makes it easy to post, monitor, and engage your audience so you can focus on turning everyday interactions into meaningful connections. Our name, Agorapulse, recognizes that connection is at the center of the human experience. In ancient Greece, those connections took place in public spaces, or agora, and our name celebrates the importance these gathering places play in our lives. Today, social media platforms serve as a modern-day village square, where people from all over the world go to shop, find love, create art, and meet others that share their passions. These millions of interactions each day form the beating heart of our modern lives, the pulse that binds us all together. To make the most of these moments, social media professionals rely on Agorapulse, to stay organized, save time, and manage the everyday interactions that make up our most meaningful connections. Why Agorapulse?- 31,000 marketers are using our tool daily in over 11,000 companies all around the world.- 96% user satisfaction score: Agorapulse customers are happy customers, giving us a 96% user satisfaction score.- 30-minute response time: our Customer Support Heroes respond with record-breaking speed - working with other social media platforms could mean waiting 12 hours (on average) to receive a reply!Agorapulse offers a social media management platform where you can:- Schedule and publish content from your desktop- Manage multiple accounts from one single platform- Generate advanced reporting for Instagram- Analyze and measure branded hashtags- Track and reply to all your ad comments- Reply to every conversation from your social inbox

AgoraPulse

workflows

Marketing

Marketing fuels PLG engine with MQLs to attract initial users into viral loops.

MQL activities are:

Free Trial

Offer Demo

Download/Install

Open source

Option to buy

Sales

Sales gets PLG signals to engage with promising product-qualified leads.

They still reach out to marketing-qualified leads as well, to attract initial users.

Customer Success

CS teams receive playbook tasks to onboard new users that get stuck on certain features.

They also act on incoming PLG churn risk signals and try to revive declining paying customers.

Becoming more like

AgoraPulse

Changing the way you do business, within the tools you already use.

Build revenue playbooks based on how people use your product
Stop crunching CRM records and data sheets once a month, to find risks and opportunities. Organise your workflows around PQL signals, playbook actions, and intelligence, the moment it happens.

Work in the tools you already know and use
Give easy access to product data
PQL intelligence and actions, the moment it happens
All point'n'click, no SQL or coding needed
Check out our use cases
Share Customer Data
Detect which leads are hot. Sell more with less effort.
Stop wasting time on unqualified leads. Look out for promising product qualified leads that trigger specific buying signals, and make more meaningful calls, knowing which features they're interested in.

Get prioritized call lists, sorted by likelihood-to-buy
See unified view of each account and their users
Get tasks and product data in your existing CRM
Get PQL notifications by email, on Slack, and in your CRM
Check out our use cases
health score
Monitor feature adoption and health scores during onboarding. Reduce churn, proactively.
Keep track of each individual user and account at scale, and see if they adopt key features during onboarding. Identify those who are at risk of churning, and pro-actively reach out to them.

See all account and user activities in one place
Get notified on churn risk and expansion opportunities
Get tasks and product data in your existing tools
Get notifications by email and on Slack
Check out our use cases
journy.io customer success use case
Convert more through hyper-personal automations
Target the right audience at the right time with the right message. Your existing automations get power-boosted with customer engagement metrics.

See which campaigns generate good paying customers
Automatically add PQLs to engagement automations
Get product usage data in your existing marketing tools
Check out our use cases
journy.io marketing use case
Discover the features that bring most value to your users
Unlock the power of account-based product usage and enhance product experience at both user and company level.

See which features are most frequently used
See where accounts typically drop off
Deliver faster results for your customer teams
Full-featured customer data platform under the hood
Check out our use cases
Feature Adoption

The journy.io cases

How

AgoraPulse

could have used journy.io

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