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journy.io empowers SaaS companies to turn customer behaviour on their platform and website into playbooks that drive product-led customer acquisition, expansion and retention, at scale.
SaaS companies today typically crunch data sheets with usage metrics and manually assign 'good' and 'bad' accounts to RevOps (sales and CS) teams. journy.io automates this process and adds tasks in existing engagement tools, such as SalesForce, HubSpot, Pipedrive, Intercom...
Marketing fuels PLG engine with MQLs to attract initial users into viral loops.
Sales gets PLG signals to engage with promising product-qualified leads.
They still reach out to marketing-qualified leads as well, to attract initial users.
CS teams receive playbook tasks to onboard new users that get stuck on certain features.
They also act on incoming PLG churn risk signals and try to revive declining paying customers.
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journy.io
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Create your free account and start driving a product-led growth strategy with the tools you're already using.