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Add PQLs to your sales workflows

Turn customer behaviour on your SaaS platform into product qualified lead (PQL) playbooks that let you focus on those trials that are most likely to buy.

No SQL needed. No digging through spreadsheets or CRM records.
Free plan available.
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⭐️ ⭐️ ⭐️ ⭐️ ⭐️  4.7/5

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Turn your platform into a sales machine

Trigger engagement sequences on those trials that show most promising buying behaviours,
and boost self-service acquisition and revenue expansion, from within the CRM you're already using.

turn customer data into revenue
Max Klein
co-founder
Since using journy.io to drive our product-led growth strategy, we've seen a 2x customer acquisition at about half the churn. That's what happens when data, signals and playbooks replace guessing and manual work.
Users Buying Signals

Identify users with buying and expansion signals

Monitor various platform events and screens at scale, and get customer fit and product engagement scores for each customer, both on user and account level.

Explore demo

All the data, in one 360° customer view

Monitor everything signups and paying customers are doing on your platform, and how they progress along their journey. Get context with KPIs and data from across your tech stack.

Customer 360
Insights

Discover what makes customers engage

Uncover the product features and marketing investments that most impact trial to paying conversion and actual net revenue growth.
And, which ones are key to avoiding potential churn.

Take action in the tools you're already using

Get your customer engagement metrics, signals, tasks and tickets in the engagement apps you already know and use. Run signal-specific automations, the moment it happens.

Integrations
Explore demo
Actions
HubSpot Task
Roeland Delrue
co-founder & COO
In driving a product-led sales-assisted GTM strategy, we require live PLG scores, signals and product-specific metrics in our CRM. journy.io provides all that with incredible ease of use; and adds account-based engagement capabilities to our existing tools.
Sales Scoring
Sales Process

360 customer view

journy.io integrates with your entire tech stack, including website and platform, to provide a single holistic view of your accounts and users.

B2B first, B2C included

journy.io was built from the ground up to support B2B, as accounts are handled as separate user-linked entities, not just users grouped together.

Journey values

Attribute a value to each account and user, and you get clearcut indications on how healthy your business is, and how much revenue is at risk of churning.

No SQL, no data crunching

Don't waste time in monthly going through data sheets and making vague analysis to define signals that are best triggered automatically, immediately and algorithmically.

Rule-based

Health scores, stages, segments and other engagement metric definitions are rule-based, on any possible customer property, event, interaction or datapoint.

Build own metrics

You can optionally create your own health and engagement metrics through simple logical, mathematical and time-related functions.

Set up journy.io
in under one hour

Create your trial account and start driving a product-led growth strategy.

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1
Connect Sources
One-click integration with Segment, Intercom, HubSpot, Salesforce, Stripe, Zendesk, and many more...
* Native connection to your SaaS platform requires SDK integration.
2
Define scores and signals
Use gathered insights to define lifecycle stages, health profiles, buying signals, upsell moments, churn detection, buyer personas and other segments and signals.
* No coding required.
3
Turn signals into actions
Create playbook actions that trigger engagement workflows when signals occur.
* No coding required.
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