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Trigger engagement sequences that target those customers that need help,
based on how they use your product and interact with your brand.
Monitor various platform events and screens at scale, and get engagement and churn risk scores for each customer, both on user and account level.
Monitor everything signups and paying customers are doing on your platform, and how they progress along their journey. Get context with KPIs and data from across your tech stack.
Uncover the product features and marketing investments that most impact trial to paying conversion and actual net revenue growth.
And, which ones are key to avoiding potential churn.
Get your customer engagement metrics, signals, tasks and tickets in the engagement apps you already know and use. Run signal-specific automations, the moment it happens.
journy.io integrates with your entire tech stack, including website and platform, to provide a single holistic view of your accounts and users.
journy.io was built from the ground up to support B2B, as accounts are handled as separate user-linked entities, not just users grouped together.
Attribute a value to each account and user, and you get clearcut indications on how healthy your business is, and how much revenue is at risk of churning.
Don't waste time in monthly going through data sheets and making vague analysis to define signals that are best triggered automatically, immediately and algorithmically.
Health scores, stages, segments and other engagement metric definitions are rule-based, on any possible customer property, event, interaction or datapoint.
You can optionally create your own health and engagement metrics through simple logical, mathematical and time-related functions.
Create your trial account and start driving a product-led growth strategy.