Dynamic Segments & Insights

Group customers by what matters most

Customers with same behaviour and properties are often grouped into segments, for targeting purpose. journy.io lets you define such segments, and automatically assign any customer meeting same defined criteria.
Rules for Segments
Robbie Demeyer
Chief Executive Officer
We use journy.io to push platform adoption data, buying signals and health scores into our CRM and mailing system. This allowed us to increase conversion by more than 25%.

Dynamic segments, based on any interaction

Define how to segment users and accounts by any possible metric, including health score, feature adoption, content interaction, and automatically see these segments grow as customers use your platform.

Customer Feedback
ID Resolution

Compare segments, for any difference

Compare how groups of accounts or users differ from each other, in the broadest sense, from marketing attribution over feature adoption to even differences in tech stack data.

Measure feature and brand interactions,
by segment

When measuring feature performance, segments are used to finetune feature results against customer personas.

Feature Adoption
Rule-based Data Segmentation

Signals to meet segments

From observing segments of buying (or churning) customers, you can measure whether previously defined buying (or churn risk) signals were properly defined.

Segments made actionable throughout your business apps

Share defined segments with your marketing automation platforms, CRMs and support ticketing systems, so you can act properly on them.

Share Customer Data

Built for SaaS customer teams

Changing the way you do business, within the tools you already use.

Build revenue playbooks based on how people use your product
Stop crunching CRM records and data sheets once a month, to find risks and opportunities. Organise your workflows around consistent signals, playbook actions, and PQL intelligence, the moment it happens.

Work in the tools you already know and use
Give easy access to product data
PQL intelligence and actions, the moment it happens
All point'n'click, no SQL or coding needed
Share Customer Data
Detect which leads are hot. Sell more with less effort.
Stop wasting time on unqualified leads. Look out for promising leads that trigger certain buying signals, and make more meaningful calls, knowing which features they're interested in.

Get prioritized call lists, sorted by likelihood-to-buy
See unified view of each account and their users
Get tasks and product data in your existing CRM
Get notifications by email and on Slack
health score
Monitor feature adoption and health scores during onboarding. Reduce churn, proactively.
Keep track of each individual user and account at scale, and see if they adopt key features during onboarding. Identify those who are at risk of churning, and pro-actively reach out to them.

See all account and user activities in one place
Get notified on churn risk and expansion opportunities
Get tasks and product data in your existing tools
Get notifications by email and on Slack
journy.io customer success use case
Convert more through hyper-personal automations
Target the right audience at the right time with the right message. Your existing automations get power-boosted with customer engagement metrics.

See which campaigns generate good paying customers
Automatically add PQLs to engagement automations
Get product usage data in your existing marketing tools
Get PQL notifications by email and on Slack
journy.io marketing use case
Discover the features that bring most value to your users
Unlock the power of account-based product usage and enhance product experience at both user and company level.

See which features are most frequently used
See where accounts typically drop off
Deliver faster results for your customer teams
Full-featured customer data platform under the hood
Feature Adoption

Set up journy.io
in under one hour

Create your trial account and start driving a product-led growth strategy.

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