Centrally collect and unify events and data from your website, apps and tech stack.
journy.io adds health, stages, buying and upsell signals, churn risk and other intelligence.
Sync all back to the customer tools you already use, enforcing consistency in your workflows.
Advanced identity resolution algorithms matches up data from different sources, merge them into one single profile, and automatically splits them again upon user re-authentication.
Next to pre-built connectors (Salesforce, HubSpot, Zendesk...), capture native account and user data from websites and back-end systems through SDKs and APIs.
**Support for Segment and Intercom as event collectors
Unified account and user profiles get enriched with default health scores, lifecycle stages, feature adoption and churn detection metrics. You can even build your own proprietary engagement metrics on top of the default ones.
Map customer intelligence to destination custom fields, and keep granular control over what to share with whom. Filters are based on pretty much any datapoint.
When new tools are introduced, map engagement metrics to those tools. All data and metrics will be sync’ed to the new system and you’ll be ready to continue work, in no time.
Changing the way you do business, within the tools you already use.
Create your trial account and start driving a product-led growth strategy.