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Product Management

The easiest way to harvest customer intelligence

Push customer data and events, through state-of-the-art SDKs and APIs, easily, securely and reliably.

journy.io makes your data historically accessible, builds health, engagement and churn risk metrics for each of your accounts and its separate users, and easily allows for syncing with other tools, by other people.

SDKs available for:

Willem Delbare

WILLEM DELBARE

SERIAL TECH ENTREPRENEUR

We simply cannot afford creating point-to-point API integrations each time new sales and marketing tools are being introduced. journy.io solves that specific problem, in a clean, easy and secure way.

WITH JOURNY.IO
WITHOUT

Do more with enriched customer data

Easily collect and unify customer events and data from website and apps.

journy.io adds health, engagement, personas and churn risk scores.

Let others sync all with the tools they use.

Do more… much more yourself.

  • Check APIs from destinations you want to sync with.
  • Make sure you get the (re-)authentication part right, including safely storing tokens.
  • Don’t forget to match data types to what destination is supporting.
  • Hook up your website, queueing events for scalability.
  • Manage auto-discovered events, channels, and ads for actionable contextual values.
  • Develop a multi-account-multi-user identification resolution system.
  • Implement an attribution model supporting multi-account-multi-user environments.
  • Create and maintain/train an AI model, fit for behavioural intelligence.
  • Construct a processing model, that recalculates account and user properties, just in time.
  • Build sync processes with webhooks, for each destination, taking rate limits into account.

If you need more destinations, restart most of the above.

The easiest way to share data. Once.

Spend less time on developing and maintaining, with only one set of data APIs to implement. No need to bother about data syncing services. No cross-tracking or -identity resolution to worry about. Your codebase stays clean and clear.


There’s further nothing to set up or to maintain. New properties are simply added to journy.io’s customer data scheme, ready to be synced across other systems.

Get 360-degree customer journeys through advanced identity resolution

Capture interactions and data from any part of your apps and websites, and unify all into single logical journeys for both accounts and users. journy.io applies advanced identification using internal app IDs, email addresses and domains.

Support for any user-account model

Whether operating a single-user B2C, a single-account-multi-users B2B or a multi-account-multi-user SaaS, each model is automatically detected and all intelligence is built upon the specifics of that model.

Actionable individual data that leads to better decisions and conversions

Let journy.io show you how each individual person and account use your product, where they get stuck, what features they love and which ones they don’t.


And share this intelligence with the teams that can take action on it, in the tools they’re already using.

Send data. Retrieve more and better data.

Our AI engine enriches your raw user events and data with contextual and behavioural intelligence.

As you can query all data back, you get near-real-time access to intelligence that would otherwise take ages to engineer yourself.

State-of-the-art data infrastructure

Securely send your customer events to our fully-redundant enterprise-grade infrastructure.

No single beat ever gets lost.

Comply to GDPR and CCPA regulations

By DPA agreement, whether it be actual data, anonymised data, derived contextual or behavioural data, we never share data with third parties!

Popular use cases

Changing the way you do business.

Easily share customer intelligence from a web- or mobile app to your different tools.

Share app data, and get individual health scores, feature adoption and churn detection.

Create hyper-personal automations based on pre-signup and in-app behaviour.

Show dynamic web content, based on previous sales and marketing interactions.

Explore journy.io now

Book a meeting with one of our experts

…and let’s get you started.

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Free stuff!

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Series 101 — What’s a CDP and why you most probably need it

A complete guide on managing and processing customer data and why it’s so important for your business.