Product Management

The easiest way to harvest customer intelligence

Push customer data and events, through state-of-the-art SDKs and APIs, easily, securely and reliably.

journy.io makes your data historically accessible, builds health, engagement and churn risk metrics for each of your accounts and its separate users, and easily allows for syncing with other tools, by other people.
Engineering and Product Management

Data-driven leaders know...

Willem Delbare
Serial Entrepreneur
We simply cannot afford creating point-to-point API integrations each time new sales and marketing tools are being introduced. journy.io solves that specific problem, in a clean, easy and secure way.
Share data. Once.

The easiest way to share data. Once.

Spend less time on developing and maintaining, with only one set of data APIs to implement. No need to bother about data syncing services. No cross-tracking or -identity resolution to worry about. Your codebase stays clean and clear.

There’s further nothing to set up or to maintain. New properties are simply added to journy.io’s customer data scheme, ready to be synced across other systems.

Get 360-degree customer journeys through advanced identity resolution

Capture interactions and data from any part of your apps and websites, and unify all into single logical journeys for both accounts and users. journy.io applies advanced identification using internal app IDs, email addresses and domains.

Advanced Identity Resolution
Contact details including health stage segments

Support for any user-account model

Whether operating a single-user B2C, a single-account-multi-users B2B or a multi-account-multi-user SaaS, each model is automatically detected and all intelligence is built upon the specifics of that model.

Actionable individual data that leads to better decisions and conversions

Let journy.io show you how each individual person and account use your product, where they get stuck, what features they love and which ones they don’t.And share this intelligence with the teams that can take action on it, in the tools they’re already using.

single unified source of truth
Send data, Retrieve better Insights

Send data. Retrieve more and better Insights.

Our AI engine enriches your raw user events and data with contextual and behavioural intelligence. As you can query all data back, you get near-real-time access to intelligence that would otherwise take ages to engineer yourself.

Why engineers love us

People love what they know.

State-of-the-art data infrastructure
State-of-the-art data infrastructure
Securely send your customer events to our fully-redundant enterprise-grade infrastructure.No single beat ever gets lost.
Comply to GDPR/CCPA
Comply to GDPR and CCPA regulations
By DPA agreement, whether it be actual data, anonymised data, derived contextual or behavioural data, we never share data with third parties!

Align all of your workflows around consistent customer insights

Centrally collect and unify events and data from your website, apps and tech stack.
journy.io adds health, stages, buying and upsell signals, churn risk and other intelligence.
Sync all back to the customer tools you already use, enforcing consistency in your workflows.

ACME, Inc
info@acme.com
Incoming event
Deal Closed Won
Ticket Opened
Account Created
Stage:
Health:
Health Score:
App ID: ABC-1234567-DEF
Segments: Fast Buyer, Facebook,
ChurnRisk
Open Ticket: S001-ABC-4321
MRR: €299.00
Support Contract: Standard
WebTrialCustomerGoodNormalBad21%52%87%
John Doe
john.doe@acme.com
Incoming event
Ticket Opened
App Feature One
Form Submit
Stage:
Health:
Viewed Pricing Page: Yes
Role: Admin
Tried Feature One: Yes
Last Help Article: Easy Onboard
Next Payment Cycle: April 1st
First Feature Flow:
Trial RequestedTrialCustomerGoodBadNormal
Start → Login → Review Settings → Set Currency → Add Invoice → Add Credit Note → Review Statements
journy.io Customer Data Platform
journy.io is foremost an intelligent customer data platform.
Check out our native integrations
Get started with journy.io in under one hour

Book a meeting with one of our experts and let’s get you started.

REQUEST Free Trial
1
Connect Sources
One-click integration with your HubSpot, Salesforce, Stripe, Zendesk, Segment, Intercom, and many more...
* Native connection to your SaaS platform, requires SDK integration.
2
Analyse Influx
Monitor incoming data and events, and enjoy a 360-holistic view of your customers. See which features, content and interactions are most relevant to achieving your goals.
* No coding required.
3
Build Intelligence
Start with simple rules on what defines stages, health profiles, buying signals, upsell moments, churn detection and specific segments.
* No coding required.
4
Sync Destinations
Set up destinations, and map customer intelligence to custom fields, making them actionable throughout your workflows.
* No coding required.
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